Refund & Return Policy

We want you to shop with confidence. This page explains when and how you can request returns and refunds.

Eligibility for Returns

• Returns accepted within 14 days of delivery.
• Item must be unused, unworn, and in original packaging.
• Wigs (once worn) and earrings are non-returnable for hygiene reasons.

How to Start a Return

1. Email us at support@isiluxora.com with your order number.
2. Our team will guide you through the steps.

Refunds

• Approved refunds are processed to the original payment method.
• Shipping fees are non-refundable unless the product arrived defective.

🔗 Quick Links:
Privacy Policy | Shipping Policy | Contact Us